1. INTELLECTUAL PROPERTY & CONTENT POLICY
Tshaka’s performance, including all jokes, stories, and stage personas, is the exclusive intellectual property of Tshaka Comedy. To protect the integrity of the performance, audio and video recording of the comedy set is strictly prohibited.
WE LOVE THE HYPE: While the "set" is private, we encourage you to take photos and videos before the show begins and after the final joke. Tag #TshakaComedy and #TheBusinessOfImpact so we can see the energy!
Any guest found live-streaming or recording the actual performance will be removed without a refund.
2. UNIVERSAL NON-REFUNDABLE TICKET POLICY
All ticket sales for Tshaka Comedy are final and binding, regardless of the performance location (including Melbourne and all other domestic or international tour stops). No refunds, partial credits, or exchanges will be issued for "change of mind," personal schedule conflicts, or failure to attend. A ticket is a revocable license; we reserve the right to refuse entry or eject any individual for disorderly conduct without a refund.
3. MERCHANDISE & EXCHANGE PROTOCOL
We do not offer money-back refunds for any physical goods or tour merchandise.
- Exchange Window: Requests for exchanges are only permitted after 7 days from the date of purchase.
- Condition: Items must be returned in "as-sold" condition (unworn, unwashed, and tags intact).
- Costs: The buyer bears all return shipping and handling costs.
4. NO CHARGEBACKS & LEGAL INTEGRITY
Purchasers agree not to initiate chargebacks or payment disputes through their bank.
Any attempt to circumvent this refund policy via a banking dispute will be treated as a breach of contract, resulting in a permanent ban from future events and recovery of funds via legal action.
5. POSTPONEMENT & FORCE MAJEURE
If a show is moved due to travel restrictions, health mandates, or any "Act of God" (Force Majeure), your ticket will automatically transfer to the new date. Refunds are not provided for rescheduled events. If an event is cancelled with no reschedule date, a credit voucher will be issued.
6. IMAGE & LIKENESS RELEASE
By entering the venue, you acknowledge the event may be filmed. You grant Tshaka Comedy the irrevocable right to use your image and likeness in any media worldwide, in perpetuity, without compensation.
7. ARBITRATION & GOVERNING LAW
Any dispute shall be settled via binding arbitration in a jurisdiction chosen by Tshaka Comedy management. You waive the right to participate in any class-action lawsuit.